Terms of Business

1. About these Terms

In these Terms, Skylinedrone, we, us and our mean Skylinedrone Ltd. Client and you mean the person, company or organisation purchasing the Services. Services means the work described in our quotation, proposal, scope, email confirmation or other written project brief.

The project quotation or written scope and these Terms together form the contract between us. If a project-specific quotation expressly conflicts with these Terms, the project-specific wording takes priority for that project.

2. Forming a Contract

A contract is formed when you accept our quotation or proposal in writing, issue an instruction or purchase order referring to it, pay any requested deposit, or instruct us to begin work. Your own purchasing terms do not replace these Terms unless we expressly agree to that in writing.

Quotations are based on the information available when issued. If the project, programme, access arrangements, required outputs or operating conditions materially change, we may revise the scope, programme or fee with your agreement before carrying out the affected work.

3. Services and Scope

Our Services may include Construction Time-shift, repeatable staged UAV capture, aerial photography and video, construction progress filming, specialist work-package capture, selected stills, milestone or completion films and post-production.

Only the Services and deliverables identified in the accepted quotation or written scope are included. Surveying, measured inspection, engineering verification, construction certification, site safety monitoring and other professional consultancy services are not included unless expressly stated in writing.

4. Client Responsibilities

You must provide information reasonably required for the Services, including accurate project location and programme information, relevant milestones, site contacts, access arrangements, known site hazards and applicable site rules or induction requirements.

Where take-off, landing or site access requires the permission of the landowner, occupier, principal contractor or another site controller, you are responsible for arranging that permission unless we have expressly agreed otherwise. Skylinedrone remains responsible for the aviation decisions, authorisations and operating requirements that apply to our own UAV operations.

You should notify us of programme changes or approaching milestones with sufficient notice to allow capture to be planned. We are not responsible for a missed milestone where reasonable notice or site access was not provided.

5. UAV Operations, Weather, Airspace and Safety

All UAV operations are subject to weather, visibility, airspace, local restrictions, site conditions, safe operating distances, permissions and the professional judgement of the remote pilot. The remote pilot has final authority over whether, when and how a flight can safely and lawfully proceed.

We may delay, relocate, modify, suspend or abort a flight where we reasonably consider it unsafe, unlawful or operationally unsuitable. Where practical, we will work with you to reschedule the affected capture.

A proposed flight date is therefore not an absolute guarantee of capture on that date. Construction programmes should allow reasonable flexibility around weather and operational constraints.

6. Construction Time-shift and Repeatable Viewpoints

Construction Time-shift is based on tracked and repeatable viewpoints recaptured at defined project stages and matched in post-production to create a consistent moving visual record.

Repeatable does not mean mathematically identical. Viewpoints, framing, camera movement or perspective may require reasonable adjustment because of changes to the site, cranes, scaffolding, temporary works, access, safety requirements, weather, lighting, obstructions or other operational conditions.

We will use reasonable professional care to maintain visual continuity while prioritising lawful and safe operation and the clearest representation of project progression.

7. Programme Changes, Rescheduling and Additional Visits

Construction programmes can change. Where a planned milestone moves, we will use reasonable efforts to reschedule a capture visit. Material programme changes, additional stages, repeat visits outside the agreed scope or changes requiring significant replanning may be treated as additional work and quoted separately.

If a visit cannot proceed because agreed site access, induction, permissions or information within the Client’s control are unavailable, reasonable remobilisation or additional attendance costs may be charged after consultation with you.

8. Fees, Expenses and VAT

Fees are those stated in the accepted quotation or proposal and are in pounds sterling unless stated otherwise. Any agreed travel, accommodation, specialist access, permits or third-party costs will be identified in the quotation where reasonably foreseeable.

No VAT is chargeable.

9. Invoicing and Payment

Deposit, stage-payment and final-payment arrangements will be stated in the quotation or invoice where applicable. Where no payment date is stated, payment is due within 30 days of the invoice date.

We may pause future capture, editing or delivery while an undisputed invoice remains overdue. This may affect the ability to capture later construction milestones and will not make Skylinedrone responsible for programme consequences caused by the payment delay.

10. Late Payment

For qualifying business-to-business debts, Skylinedrone reserves the right to claim statutory interest and applicable debt-recovery compensation under the Late Payment of Commercial Debts (Interest) Act 1998, together with any other lawful recovery rights.

11. Changes, Revisions and Additional Work

Included revisions, if any, are defined by the quotation or project scope. Changes that materially alter the agreed brief, edit structure, duration, graphics, deliverables, capture stages or previously approved work may be treated as additional work.

We will identify material additional work before proceeding wherever reasonably practicable and agree any additional fee or programme impact with you.

12. Delivery and Client Review

We will deliver the outputs in the format and method agreed for the project. Delivery dates are estimates unless expressly stated as fixed contractual deadlines.

You are responsible for checking project names, factual captions, branding, supplied information and other Client-provided content. Please notify us promptly of any material error or departure from the agreed brief so that it can be reviewed.

13. Copyright and Client Licence

Unless we expressly agree a copyright assignment in writing, copyright and other intellectual property rights in material created by Skylinedrone remain with Skylinedrone Ltd.

Once all sums due for the relevant work are paid, we grant the Client a non-exclusive, perpetual licence to use the final agreed deliverables for the Client’s legitimate business purposes connected with the project, including internal reporting, stakeholder and client communications, portfolio use, bids, case studies, presentations, websites, social media and project marketing.

This licence does not transfer ownership of copyright, raw footage, edit project files, templates, working files or separately licensed third-party material.

14. Raw Footage, Project Files and Stills

Raw footage, original image files, edit timelines, project files and other working materials are not included unless expressly identified as deliverables. Where raw or working files are requested, their supply, format, licence and any additional fee will be agreed separately.

15. Portfolio Use, Confidentiality and Embargoes

We will respect confidentiality obligations and any project embargo or publication restriction notified to us in writing. Confidential information supplied by either party must be used only for the purposes of the project and protected with reasonable care.

Unless you notify us in writing that a project is confidential or subject to an embargo, Skylinedrone may use non-confidential final deliverables or selected stills from the work in its own portfolio, website, social media, showreel, awards submissions and business-development material. We will not knowingly publish material in breach of an agreed confidentiality restriction.

16. Music and Other Third-party Material

Music, fonts, stock material, maps, graphics or other third-party assets may be subject to separate licence terms. Any Client use of those elements remains subject to the applicable licence. A soundtrack supplied or licensed for a finished film may not be extracted, redistributed or separately reused unless the relevant licence permits it.

If you supply material for inclusion in the work, you confirm that you have the rights and permissions needed for us to use it for the agreed project.

17. File Retention

You should securely archive the final deliverables supplied to you. Unless a retention period is expressly agreed, Skylinedrone is not required to retain raw footage, source files or completed project files indefinitely and may delete or archive them after a reasonable period.

18. Cancellation and Suspension

If you cancel or suspend a project, you must pay for work properly completed up to the effective date of cancellation together with any non-recoverable third-party costs or commitments reasonably incurred for the project.

Where short-notice cancellation or Client-controlled site circumstances cause a booked attendance or mobilisation to be wasted, we may charge a reasonable amount reflecting the work, travel and resources committed.

19. Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, Skylinedrone will not be liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity or anticipated savings arising from the Services. Our total aggregate liability arising from a particular contract will not exceed the total fees paid or payable to Skylinedrone under that contract, to the extent such a limitation is lawful and reasonable.

Skylinedrone is not responsible for construction decisions, programme management, engineering conclusions, safety decisions or other professional judgments made by the Client or third parties on the basis of visual material supplied as a progress record.

20. Events Outside Reasonable Control

Neither party will be responsible for delay or failure caused by events beyond its reasonable control. For Skylinedrone this may include severe or unsuitable weather, emergency airspace restrictions, site closure, restrictions imposed by authorities, loss of lawful access, civil emergency or other circumstances that make the planned operation unsafe or unlawful.

We will take reasonable steps to minimise disruption and resume the affected Services when practicable.

21. Data Protection

Personal data is handled in accordance with our Privacy Policy and, where applicable, our Cookie Policy. Project imagery may incidentally contain individuals, vehicles or other identifiable information; capture and editing will be undertaken with reasonable regard to applicable privacy and data-protection obligations.

22. Subcontractors and Specialist Support

We may use suitably qualified subcontractors or specialist suppliers where reasonably required to deliver the Services. Skylinedrone remains responsible for managing the contracted Services supplied to the Client.

23. Disputes, Governing Law and Jurisdiction

If a dispute arises, both parties should first try in good faith to resolve it through direct discussion between appropriate decision-makers.

These Terms and each contract governed by them are subject to the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that apply.

24. Changes to these Terms

We may update these Terms from time to time. The version applying to a project is the version incorporated into or available when the relevant contract is formed, unless both parties later agree a change in writing.